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Jun 28, 2017 - 12:06 am

Jharina Pascual collaborated with Sybil Boone (a former graduate school colleague and freelance user experience researcher/designer) on a presentation to the North American Serials Interest Group Conference in 2016, detailing their experience designing a website and creating policy for a small academic library serving Deaf students in Trivandrum, India. This article outlines the presentation and relevant lessons for academic librarians interested in service to patrons with disabilities, evaluating technology for the library, and examining organizational culture.