Priorities for Libraries Facilities Workticket Completion
Priority Type Response Definition/examples
1 Emergency/Hazard Immediate 7:00am-5:00pm, call x45214; x43678 - Library Facilities. After Hours, contact x45444 - Campus Facilities for EMERGENCIES ONLY.
  • Exposed electrical wires from wall outlets
  • Light Fixtures/Lamps that are loose
  • Potential damage of property/building infrastructure (severe flooding)
2 Routine Work Work is generally completed within 2 weeks
  • Mail Services
  • Relocating Collections
  • Hanging items
  • Painting walls
  • Pressure Washing
  • Patio Cleaning
  • Restrooms
  • Providing Estimates
  • Keys
   3 Service Projects Schedule with Facilities Building Manager
  • Office and Staff Moves (off site or campus)

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Keys
Card Keys
Visitor Parking Permits
Signs/Name Plates

Building Keys:

I. Master Building Keys

A) Master building keys to both the Langson and Science Libraries are issued to: 

  1. University Librarian
  2. Assistant/Associate University Librarians
  3. Director of Library Facilities
  4. Facilities Building Manager
  5. Head, Library IT Department
  6. Head, Access Services

B) In addition to the keys assigned to the individuals in Guideline I.A, building master keys may be issued to the following departments with the understanding that they: remain in a secured location within the assigned department, are inventoried by the Facilities Office regularly; may be checked out for special projects to be returned at the end of each day; may never leave the buildings premises. 

  1. Facilities: 4 keys
  2. LL Access Services: 1 LL key (for emergency use only)
  3. SL Access Services: 1 SL key (for emergency use only)
  4. Systems: 1 key each building(LL/SL)

C) Special Project officers are issued Master keys, if necessary for their project, for the duration of their project.

D) Absolutely no student employee is allowed to check out a building master key. However, during the course of the work day a master building key may be assigned to a student by the department head to help facilitate completion of the students assigned tasks. At the end of the work day the student returns the key.

E) The University Librarian has absolute signature authority, which may not be delegated, for all master building key assignments. The University Librarian provides the Facilities Office with a signature card to be used for signature comparisons.

II. All employees are issued keys to their own work areas with authorization of their department head, whether it be an enclosed office space or a cubicle in a large office setting.

III. Employees may be issued keys to work areas other than their own, for work purposes, if they receive authorization from their own department head AS WELL AS from the AUL who supervises the area for which a key is requested.

IV. Departmental conference room

Lost Key Policy:

With the intent of improving library security as well as offsetting the financial and time consuming impacts created by lost library keys, we have implemented the following procedure. The cost structure was developed in response to rising expenses charged by the campus lock shop for replacement, re-keying, and tracking services always encountered when keys are lost. The Library Facilities office has always picked up these charges in the past but can no longer accommodate this expense.

As of October 1st, 1998:

-Staff will be charged for all lost Library keys.

-If a key issued to a department is lost, the department will be charged for its replacement.

-The charges for specific lost keys are as follows:
  • Master, sub-master -$25.00/key
  • Individual offices & Rooms -$10.00/key
  • Cabinet/steelcase -$5.00/key

-Employees with repeated key losses may be required to place a deposit before receiving a re-issuance of keys.

Reporting lost keys:

-Lost keys must be reported immediately.

-Any front door, back door, master, sub-master, Systems department, alarm or Special Collections key lost, must be reported to the Department Head and the Facilities Department.

Keys found:

-If you have reported your keys missing, have received replacements, and then you find the lost keys, you must return them immediately to the Facilities Department.With the intent of improving library security as well as offsetting the financial and time consuming impacts created by lost library keys, we have implemented the following procedure. The cost structure was developed in response to rising expenses charged by the campus lock shop for replacement, re-keying, and tracking services always encountered when keys are lost. The Library Facilities office has always picked up these charges in the past but can no longer accommodate this expense.

As of October 1st, 1998:

-Staff will be charged for all lost Library keys.

-If a key issued to a department is lost, the department will be charged for its replacement.

-The charges for specific lost keys are as follows:
  • Master, sub-master -$25.00/key
  • Individual offices & Rooms -$10.00/key
  • Cabinet/steelcase -$5.00/key

-Employees with repeated key losses may be required to place a deposit before receiving a re-issuance of keys.

Reporting lost keys:

-Lost keys must be reported immediately.

-Any front door, back door, master, sub-master, Systems department, alarm or Special Collections key lost, must be reported to the Department Head and the Facilities Department.

Keys found:

-If you have reported your keys missing, have received replacements, and then you find the lost keys, you must return them immediately to the Facilities Department.


This page contains the tags: facilities, service, requests, work, ticket, order